New York, NY (PRWEB) September 16, 2009 -- iYogi, the on-demand tech services company with a unique global delivery model, announced today the results of a consumer poll regarding support concerns and predictions for the upcoming launch of the new Microsoft Windows 7 operating system. Based on responses from more than 1,000 Windows XP and Windows Vista users, 52 percent think that moving to a new operating system and moving their data is a hassle, suggesting some real frustrations on the near horizon. Nearly half (47 percent) think upgrading to Microsoft Windows 7 may require a call to technical support - potentially causing a huge backlog of support needs, as up to 40 million copies of Windows 7 are expected to be sold in 2009, according to IDC.

"We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface," said Vishal Dhar, President Marketing & Co-founder of iYogi. "We estimate twice as many support calls for current Windows XP users than Windows Vista users, since Microsoft Windows XP users will require a 'clean' install including migrating applications, settings and drivers--a potentially arduous, time-intensive task."

We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface

Additional survey findings reveal:
 
    * 58 percent of users think they will or may upgrade to Windows 7, an encouraging number considering some of the backlash surrounding Vista

    * Only 39 percent of users are aware that Windows 7 is launching soon, suggesting an increased flurry of help questions in the coming months as more people become aware of the upgrade options


iYogi has more has more than 90,000 annual subscribers and provides thousands of single incident sessions every day on a 24/7 basis. Its Global Delivery Platform delivers on the highest customer satisfaction benchmarks in the industry and gets smarter with every customer interaction, building a powerful knowledge base that provides unique customer insights on predictive needs to tech support.

ABOUT IYOGI
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi's unique model, including proprietary technology iMantra and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi -- with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services - offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

Over time, computers can slow down and not work as optimally as when they were first bought. But although computer slowdown can be frustrating, fixing the problem may not require much time and work. Many factors can affect computer performance, but there are four common problems that users experience that result in computer slowdown. This post provides computer help to fix slow computer.

Viruses and Spyware
   1. One reason that a computer slows down is because of viruses and/or spyware. If this is a problem the first thing to do is install an anti-virus program and anti-spyware program (the two are sometimes the same). Make sure to get the latest definitions and then scan the computer. Some viruses and spyware can stay on your computer even after the virus and anti-spyware programs have been run. In this case it may be necessary to clean up the registry.

      Cleaning up the registry can be tricky because changing the registry without proper knowledge can cause more problems to occur and cause some programs or applications not to work. It may be safer to reformat the hard drive. Reformatting causes a hard drive to be completely erased and the operating system (such as Windows XP) to be reinstalled.
RAM
   2. The computer may be running slow because of RAM issues. RAM issues can be from faulty RAM, in which case the RAM should be tested by replacing it with RAM that is known to be working. In other cases, it may simply be there there is not enough RAM. As programs get more advanced they require more RAM in order to run, thus increasing the amount of RAM can potentially increase the speed of the computer.
Hard Drive Issues
   3. Hard drives can become old and faulty, resulting in slower and less reliable operation. However, a much more common hard drive issue is one in which the hard drive needs to be defragmented. As a drive writes and erases information, the information gets scattered over time. Defragmenting reorganizes that information so that it can be easily accessed. Windows has a system application that defragments the hard drive.
Applications
   4. Applications can cause a computer to slow down if they take up a lot of RAM. This means that other programs will have less memory to work with causing the computer to slow down. Adding RAM will remedy this type of problem. In addition, if there are a lot of programs starting when the operating system starts, the computer may be having a difficult time trying to start up so many programs causing it to slow down. In this case, remove the programs from the start up menu so there will not be as many things starting up. It also may be necessary to edit preferences in the individual programs.

So many cause can be behind it but don't worry and find easy solution from online computer technical support services.